Terms of Service

Last updated: 2026-05-19

These Terms of Service ("Terms") govern your access to and use of QuantumLoop Labs' website and software development services (the "Services"). By using our Services, you agree to these Terms.

1. Scope of Services

We provide software consulting and development Services as described in proposals, statements of work (SOWs), or order forms agreed between you and us. In case of conflict, an executed SOW prevails over these Terms.

2. Client Responsibilities

• Provide accurate requirements, timely feedback, and necessary assets/access.
• Designate a point of contact and make stakeholders reasonably available.
• Ensure you have rights to materials you provide and that they don't infringe third-party rights.

3. Fees & Payment

• Fees are specified in the applicable SOW or order. Unless stated otherwise, invoices are due net 15 days.
• Late amounts may accrue interest at the lesser of 1.5% per month or the maximum allowed by law.
• Client is responsible for taxes (excluding our income taxes). Withholding taxes must be grossed up.

4. Intellectual Property

• Unless otherwise agreed in writing, upon full payment, Client receives ownership of project deliverables specifically created under the SOW (excluding pre-existing IP and open-source components).
• Our pre-existing IP, tools, frameworks, and know-how remain ours; we grant Client a non-exclusive license as needed to use the deliverables.
• Open-source software is subject to its respective licenses.

5. Confidentiality

Each party agrees to protect the other's confidential information with reasonable care and use it only as necessary to perform under these Terms or an SOW. This section survives termination.

6. Warranties & Disclaimers

• We warrant Services will be performed in a professional, workmanlike manner consistent with industry standards.
• EXCEPT AS EXPRESSLY PROVIDED, SERVICES AND DELIVERABLES ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS/REVENUE/GOODWILL. OUR AGGREGATE LIABILITY UNDER THESE TERMS WILL NOT EXCEED THE AMOUNTS PAID BY CLIENT FOR THE SERVICES GIVING RISE TO THE CLAIM IN THE 6 MONTHS PRECEDING THE EVENT.

8. Term & Termination

• These Terms apply while you use our Services. SOWs state their own durations.
• Either party may terminate an SOW for material breach not cured within 30 days after written notice.
• Upon termination, Client pays for Services performed and approved expenses incurred through the date of termination.

9. Data Protection

We handle personal data per our Privacy Policy. If processing personal data on Client’s behalf, the parties may execute a Data Processing Agreement (DPA).

10. SMS Program Terms

Program. QuantumLoop Labs operates an SMS program used to follow up with prospective and current clients about our software development services. Messages are informational and transactional in nature: a link to our portfolio, follow-up after a voice conversation, scheduling links, pricing information when you ask for it, and account updates for current clients.

Opt-in. By verbally agreeing to receive a text during a voice call with us, or by submitting your phone number with an SMS-consent checkbox on our website, you consent to receive SMS messages at the number you provided. Consent is not a condition of any purchase.

Frequency. Message frequency varies and depends on your interaction with us — typically one to three messages following an initial conversation.

Cost. Message and data rates may apply from your carrier. QuantumLoop Labs does not charge for SMS.

Opt-out. Reply STOP to any message at any time to unsubscribe. We will send a single confirmation and will not text the same number again unless you opt back in.

Help. Reply HELP for help, or contact admin@quantumlooplabs.com.

Carriers. Mobile carriers (AT&T, T-Mobile, Verizon, and others) are not liable for delayed or undelivered messages.

Privacy. Mobile information collected by QuantumLoop Labs — including phone numbers and SMS opt-in data — will not be shared with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy for full details, or our standalone SMS Program Terms page.

11. Non-Solicitation

During an engagement and for 12 months thereafter, neither party will directly solicit the other's employees for employment, except via general advertisements.

12. Publicity

With Client consent, we may list Client’s name and logo in our portfolio or website and describe the engagement at a high level.

13. Governing Law & Dispute Resolution

These Terms are governed by the laws of the state or country indicated in the SOW (without regard to conflicts of laws). Disputes will be resolved in the specified courts, or via agreed arbitration.

14. Miscellaneous

• Neither party may assign without the other’s consent, except to a successor in interest.
• Notices must be in writing to the addresses provided by the parties.
• If any provision is unenforceable, the remainder remains in effect.
• These Terms, together with applicable SOWs, constitute the entire agreement and supersede prior discussions.

15. Contact

For questions about these Terms, contact admin@quantumlooplabs.com.