Privacy Policy

Last updated: 2025-01-01

This Privacy Policy explains how QuantumLoop Labs ("we", "us", "our") collects, uses, discloses, and protects personal information in connection with our website and software development services. By using our site or engaging with us, you agree to this Policy.

1. Information We Collect

  • Contact Data: name, email, phone, company, and message details submitted via forms or email.
  • Business Context: project requirements, notes, and files you share during engagement.
  • Usage Data: limited analytics (pages visited, device/browser, timestamps). We avoid invasive tracking.
  • Log Data: IP address and basic request metadata for security and diagnostics.
  • Recruiting: resume/CV and application materials if you apply for roles.

2. How We Use Information

  • Respond to inquiries, provide proposals, and deliver services.
  • Operate, secure, and improve our website and internal systems.
  • Project management, customer support, and communications.
  • Legal compliance, fraud prevention, and to enforce agreements.

3. Legal Bases (EEA/UK)

  • Performance of a contract (service delivery and proposals).
  • Legitimate interests (site security, service improvement).
  • Consent (where required, e.g., certain marketing or cookies).
  • Legal obligations (tax, compliance, or court orders).

4. Sharing and Disclosures

We do not sell personal data. We may share information with:

  • Trusted vendors that help us operate (hosting, email, analytics, project tools) under data processing terms.
  • Professional advisors and legal authorities when required by law.
  • Successors in a business transaction, subject to this Policy.

5. Data Retention

We retain personal data only as long as necessary for the purposes above and to comply with legal obligations. Proposal and project records may be kept for customary business and audit periods.

6. Security

We use administrative, technical, and physical safeguards (such as access controls, encryption in transit, and monitoring) aligned with industry practices. No method is 100% secure; we continuously improve our measures.

7. International Transfers

Where data is transferred across borders, we implement appropriate safeguards (e.g., SCCs) consistent with applicable laws.

8. Your Rights

Depending on your region, you may have rights to:

  • Access, correct, update, or delete your personal data.
  • Object to or restrict processing; portability; withdraw consent.
  • California residents: rights under CCPA/CPRA.

To make a request, contact us using the details below. We may need to verify your identity.

9. Cookies & Tracking

We use minimal cookies/analytics for essential site operation and performance insights. Your browser may offer controls to manage cookies. We do not respond to Do Not Track signals.

10. Children’s Privacy

Our site and services are not directed to children under 13, and we do not knowingly collect their data.

11. Changes to this Policy

We may update this Policy from time to time. The “Last updated” date reflects the latest version.

12. Contact

For privacy questions or requests, contact admin@quantumlooplabs.com.